Cohort.continuous synthetic user research runs

← runs

Open findings — product

The known-findings ledger: one row per distinct problem, deduped across runs.

blocked / verified-objective   Participant repeatedly attempted to expand 'WHY WE LOVE THIS' section (ref:42) but clicks timed out after 8000ms, preventing access to produ

Status open  ·  Priority none  ·  Seen 2×  ·  Category navigation-findability
Failure mode missing-primary-action  ·  Journey stage product-detail  ·  Recoverability none
Fingerprint 15b886d6ee55a066
not yet filed

blocked / verified-objective   The product price for the Men's Tree Runner is not displayed anywhere on the product page, making it impossible for a shopper to see the cos

Status open  ·  Priority none  ·  Seen 1×  ·  Category navigation-findability
Failure mode missing-primary-action  ·  Journey stage product-detail  ·  Recoverability none
Fingerprint e7c73478fe378097
not yet filed

blocked / verified-objective   Console error captured: '[Allbirds utils] - Retry - on window.LoopOnstore SDK - not available - after 61 attempts'. Multiple network request

Status open  ·  Priority none  ·  Seen 1×  ·  Category content
Failure mode silent-failure  ·  Journey stage product-detail  ·  Recoverability none
Fingerprint fadbfb6f0a7c2619
not yet filed

degraded / verified-objective   Accordion sections for 'WHY WE LOVE THIS,' 'MATERIALS & SUSTAINABILITY,' and 'CARE INSTRUCTIONS' are present as buttons, but the expanded co

Status open  ·  Priority none  ·  Seen 1×  ·  Category content
Failure mode missing-content  ·  Journey stage product-detail  ·  Recoverability workaround
Fingerprint 0360a1c56dacb56c
not yet filed

degraded / measured   Page has 70 tap-target violations against WCAG 2.5.5 minimum (44px). Smallest element measured at 1px. Color swatch buttons and other UI ele

Status open  ·  Priority none  ·  Seen 1×  ·  Category mobile-ergonomics
Failure mode tap-target-too-small  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint 5cdd0158f0000e57
not yet filed

delayed / verified-objective   The initial page navigation reported TimeoutError: page.goto exceeded 30 seconds (attempted navigation to https://www.allbirds.com/products/

Status open  ·  Priority none  ·  Seen 1×  ·  Category performance-latency
Failure mode excessive-load-time  ·  Journey stage product-detail  ·  Recoverability retry
Fingerprint ad95c35d5b607be4
not yet filed

confusing / verified-objective   The size and color selection controls lack clear, persistent labels. While size buttons (8–14) are numbered, the color swatches appear to be

Status open  ·  Priority none  ·  Seen 1×  ·  Category form-and-validation
Failure mode form-field-unlabeled  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint fcb3b53fda47eb0d
not yet filed

confusing / verified-objective   When clicking on accordion buttons (Fit Guide, WHY WE LOVE THIS, MATERIALS & SUSTAINABILITY), interaction response times exceeded 8–29 secon

Status open  ·  Priority none  ·  Seen 1×  ·  Category performance-latency
Failure mode no-loading-indicator  ·  Journey stage product-detail  ·  Recoverability workaround
Fingerprint ccab12fdc1a5d7ee
not yet filed

confusing / verified-objective   Multiple buttons and interactive elements on the product page lack visible or discernible labels. The axe accessibility scanner reported a c

Status open  ·  Priority none  ·  Seen 1×  ·  Category accessibility
Failure mode unlabeled-interactive-element  ·  Journey stage product-detail  ·  Recoverability workaround
Fingerprint 6a32080b8252fec2
not yet filed

confusing / verified-objective   When participant clicked Fit Guide button (ref:39) and 'WHY WE LOVE THIS' section (ref:42), interactions took 32–49 seconds to respond (clic

Status open  ·  Priority none  ·  Seen 1×  ·  Category performance-latency
Failure mode no-loading-indicator  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint 09034fc43cf5f962
not yet filed

confusing / verified-objective   axe accessibility scan identified 2 buttons with missing discernible text (button-name violation [critical]). Interactive elements list show

Status open  ·  Priority none  ·  Seen 1×  ·  Category accessibility
Failure mode missing-aria-label  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint 35687f3086753416
not yet filed

confusing / observed   Color swatch buttons (refs 24–30) are rendered as unlabeled circular/square interactive elements without visible text or programmatic labels

Status open  ·  Priority none  ·  Seen 2×  ·  Category form-and-validation
Failure mode form-field-unlabeled  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint d0a747f51b0a9fed
not yet filed

confusing / observed   No customer review rating or review count visible in interactive elements across all steps. Only one vague social proof signal: 'Condé Nast

Status open  ·  Priority none  ·  Seen 2×  ·  Category trust-and-copy
Failure mode missing-trust-signal  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint e6b9a9a7fb22eddb
not yet filed

confusing / observed   The product price for the Men's Tree Runner (Wheat color) was not visible in the interactive elements list. Related products show prices ($2

Status open  ·  Priority none  ·  Seen 1×  ·  Category trust-and-copy
Failure mode unclear-pricing  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint 1f2e5f067800a62c
not yet filed

confusing / observed   Two 'SELECT A SIZE' buttons (refs 40, 41) appear in interactive elements list with identical text but no distinguishing labels or conditiona

Status open  ·  Priority none  ·  Seen 1×  ·  Category navigation-findability
Failure mode ambiguous-cta  ·  Journey stage product-detail  ·  Recoverability self-evident
Fingerprint 7b13c495e9c5aca8
not yet filed

confusing / inferred   While the size selector is present (buttons 8–14) and a 'SELECT A SIZE' button exists, it is unclear whether the form enforces that a size m

Status open  ·  Priority none  ·  Seen 1×  ·  Category form-and-validation
Failure mode missing-required-field-validation  ·  Journey stage product-detail  ·  Recoverability unknown
Fingerprint 3f56175f7d5e7a78
not yet filed

unknown / unknown   The participant initiated navigation to the Allbirds Men's Tree Runners product page but encountered a system timeout before the page could

Status open  ·  Priority none  ·  Seen 1×  ·  Category other
Failure mode other  ·  Journey stage unknown  ·  Recoverability unknown
Fingerprint 6c185873ea2851e7
not yet filed

unknown / unknown   The participant navigated to the Allbirds Men's Tree Runner product page but encountered repeated snapshots marked as pruned or withheld, pr

Status open  ·  Priority none  ·  Seen 1×  ·  Category other
Failure mode other  ·  Journey stage unknown  ·  Recoverability unknown
Fingerprint 3fa9700883a87e80
not yet filed

unknown / unknown   The participant abandoned the checkout flow after navigating through multiple pages (homepage → returns policy → materials → women's collect

Status open  ·  Priority none  ·  Seen 1×  ·  Category navigation-findability
Failure mode other  ·  Journey stage unknown  ·  Recoverability unknown
Fingerprint 16309b3c808169de
not yet filed

unknown / unknown   The participant attempted to click on an expandable FAQ accordion button (ref:639) on the Returns/Exchanges policy page, but the click timed

Status open  ·  Priority none  ·  Seen 1×  ·  Category form-and-validation
Failure mode other  ·  Journey stage unknown  ·  Recoverability unknown
Fingerprint 35dcf2274b5374f5
not yet filed

unknown / unknown   Critical accessibility violation detected: 62 tap targets (buttons, links) are below the WCAG 2.5.5 minimum of 44×44 pixels, with the smalle

Status open  ·  Priority none  ·  Seen 1×  ·  Category accessibility
Failure mode other  ·  Journey stage unknown  ·  Recoverability unknown
Fingerprint fa4172c2521c0ffc
not yet filed